Support
General Inquiries
User manuals, firmware upgrades, and general tips are available here for our range of satellite communications products.
For more detailed information, please visit our support site.
If you cannot find what you are looking for or need further assistance, please do not hesitate to contact us.
RMA – Do you have a product that needs repair?
We now have a dedicated RMA website where you can submit new RMA requests and check the status of any current RMA cases.
Thuraya Support
Support for Thuraya satellite phones, SIM cards, and terminals.
Iridium Support
Support for Iridium satellite phones, SIM cards, and terminals
Inmarsat Support
Support for Inmarsat satellite phones, SIM cards, and terminals.
Globalstar Support
Support for Globalstar products, including the GSP-1700 Satellite Phone and SmartOne Satellite Tracker.
BEAM Support
Support for the range of BEAM IsatDock, Terra, and Oceana Units.
SPOT Support
Support for SPOT satellite personal trackers.